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Your Well-Being Comes First

At pixel0 Responsible Gaming — Stay in control. Stay in the fun.

Betting is entertainment — not a livelihood. pixel0 wants you to always play within your means and with a clear head. On this page, you'll find everything you need to enjoy gaming responsibly and where to turn for help when you need it.

pixel0 is for users aged 18+ only  |  Responsible gaming is our core principle

Check your gaming health

Scroll down to take our self-assessment quiz and see how safely you're playing.

Get Help

Keep in mind: Betting can be addictive. If you feel your gaming is getting out of control, please Help Center Contact us or activate self-exclusion.

18+
Strict Age Verification
24/7
Support Services
5
Protection Tools
48h
Self-Exclusion Active Period

Our Responsible Gaming Commitment

Pixel0 is more than just a betting platform — we care about your mental and financial well-being too.

Spend Limit

Set your own daily, weekly, or monthly deposit limit. Once set, you won't be able to place bets beyond that amount.

Time Limit Controls

Set how long you want to spend on the platform each day. Once the time limit is reached, your session will end automatically.

Self-exclusion feature

If you want to take a temporary or long-term break from the platform, activate self-exclusion — from as little as 1 day up to permanent.

Gaming History Review

View your betting history, win/loss records, and total spend at any time — so you always stay informed.

Reality Check Reminders

You'll receive periodic reminders showing how long you've been playing — so you always know how much time has passed.

Expert Support

If you're having any issues related to gaming, our trained support team is here to help — without judgment and in complete confidence.

Responsible Gaming Tools

Pixel0 gives you a set of practical tools to take control of your own gaming experience.

Deposit Limit

Set a daily, weekly, or monthly deposit limit in advance. Reducing a limit takes effect immediately, but increasing it requires a 7-day waiting period.

  • Daily limit: minimum ৳500
  • Weekly Limit: Set It Yourself
  • Monthly limit: any amount
  • Takes effect immediately
Session Time Limit

Set how many hours a day you want to spend on the platform. When your time is up, you'll be notified and automatically logged out.

  • From 15 minutes to 12 hours
  • Real-Time Session Tracking
  • Alerts are sent
  • Works on all devices
Cooling-Off Period

Need a short break? Activate a cooling-off period. During this time, you won't be able to log in or place any bets.

  • 1 day, 7 days, or 30 days
  • Takes effect immediately
  • Cannot be cancelled before the period ends
  • Account balance protected
Self-Exclusion

If you feel betting is having a negative impact on your life, activate self-exclusion. It's a long-term solution.

  • 6 months, 1 year, or permanent
  • Re-registration is not permitted during this period
  • All promotions have been disabled
  • Professional Support Referrals
Loss limit

Set a loss limit to stop betting once you've lost a specified amount. Once the limit is reached, no further bets can be placed.

  • Daily Loss Limit
  • Weekly Loss Limit
  • Automatic alerts
  • Instant effect
Activity Report

Check your monthly activity report for a clear picture of your gaming habits — it covers wins, losses, time spent, and total expenditure.

  • Monthly & Weekly Summaries
  • Detailed win/loss breakdown
  • Time spent graph
  • Can be sent via email

What is responsible gaming and why does it matter?

Responsible gaming means enjoying betting or gambling as a mindful form of entertainment — knowing when to stop, how much you can afford to spend, and how to accept a loss. At pixel0, responsible gaming isn't just a set of rules — it's at the heart of everything we do.

Online betting is growing fast in Bangladesh — and so is the risk of addiction. Research shows that players who set conscious limits enjoy the experience far more in the long run, without financial stress or mental strain. pixel0 wants every user to be in that group.

Responsible gaming doesn't mean playing less or having less fun. It simply ensures that betting stays a small, enjoyable part of your life — not the center of it.

Core Principles: Betting is for entertainment, not income. Never wager money you can't afford to lose.

Signs of Problematic Gaming

Many people don't realize their gaming habits are becoming a problem. Watch out for these warning signs in yourself:

  • Chasing losses by placing repeated bets to win back money.
  • Borrowing money from family or friends to fund betting.
  • Feeling restless or irritable when you're not playing.
  • Neglecting work, studies, or family responsibilities to bet.
  • Spending beyond your set budget and feeling regret afterward.
  • Hiding your betting activity from family or friends.
  • Losing interest in activities you used to enjoy outside of betting.

If you identify with 2 or more of the above, consider it a warning sign. Don't wait — contact pixel0 today via Help Center Contact us.

Tips for Enjoying Betting Responsibly

Responsible gambling means playing smart. Build these habits and betting will always stay enjoyable:

  • Set a budget first: Set aside a fixed amount each week or month for betting — an amount you can afford to lose without it affecting your daily life.
  • Set a time limit: Decide in advance how long you'll play each day — and stick to it.
  • Don't bet on impulse: Don't bet when you're angry, upset, or under the influence — your judgment isn't at its best in those moments.
  • Keep wins in perspective: When you win big, cash out — don't put it all back on the line.
  • Take a break: Don't play for long stretches without a break. Step away for at least 15 minutes every hour.
  • Keep other hobbies too: Don't let betting be your only source of enjoyment. Make time for family, friends, and hobbies too.
Self-Assessment Questionnaire

Be honest with yourself:

1

Do you find yourself betting repeatedly to try to recover losses? If yes, that's "chasing losses" — a dangerous habit.

2

Is betting causing conflict with your family? Take the concerns of loved ones seriously.

3

Do you often end up spending more than your set limit? Struggling to stick to your limits may be a sign of addiction.

4

Do you feel restless when you're not betting? This feeling may indicate emotional dependence.

5

Is betting interfering with your work or studies? If it's affecting other areas of your life, it's time to stop.

Support & Contact
Live Chat Support

Chat with our support team via 24/7 Live Chat for any questions about responsible gaming.

Email support

Email us at support@pixel0.net. For self-exclusion or limit requests, use the subject line "Responsible Gaming".

Account Security

You can set deposit limits, time limits, or self-exclusion at any time from Settings.

Professional Counselling

Seeking help from a professional counselor is the most effective step toward overcoming a betting addiction.

FAQs

After logging in to pixel0, go to "Account Settings" and select "Responsible Gaming." From there you can activate deposit limits, time limits, cooling-off periods, or self-exclusion. Lowering a limit takes effect immediately, but increasing one requires a 7-day waiting period.

Yes. Once self-exclusion is activated, you'll still have the option to withdraw any remaining balance from your account. Our support team will guide you through the process. No deposits or bets can be placed during the self-exclusion period.

Start with an open, calm conversation — no anger, no judgment. Encourage them to reach out to pixel0's Help Center. If they're not ready, you can contact our support team yourself for guidance. Seeking professional help is the most effective step.

A cooling-off period is a short-term break — from 1 to 30 days — designed for players who just need to step back for a while. Self-exclusion is a long-term solution, lasting from 6 months to permanently. During self-exclusion, opening a new account is prohibited and all promotional communications are suspended.

pixel0 requires mandatory age verification at registration. An account cannot be activated without confirming your age via national ID or passport. Our system also automatically detects suspicious accounts and flags them for review.

Honestly — no. Betting is entertainment, and it always carries risk. There's no guarantee of consistent long-term income. Those who treat betting as a source of earnings tend to end up losing more. Think of betting as leisure and budget for it accordingly.

Play responsibly, enjoy every moment

Join pixel0 and use our responsible gaming tools to enjoy a safer betting experience.

Register now Log In
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