Data Protection

Pixel0's Privacy Policy — Your data, our responsibility

Here is a clear, transparent explanation of how your personal information is collected, stored, and used when you use pixel0. We believe you should have full control over your own data.

Last Updated: January 2026  |  Effective Date: 1 January 2026
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Core Pillars of Privacy Protection

The core principles pixel0 prioritizes to protect your privacy.

End-to-End Encryption

All your personal data and financial transactions are protected with industry-standard SSL/TLS encryption. No third party can access this information.

Data Not for Sale

Pixel0 never sells your personal data to advertisers or third parties. Your information is used solely to improve our services.

Your Data, Your Control

You have the right to view, correct, or request deletion of your data at any time. Our support team will respond within 48 hours.

Secure Data Storage

Your data is stored on secure servers and protected through regular security audits.

Cookie Transparency

This policy clearly outlines which cookies we use and why. You can adjust your cookie settings at any time.

Opt-Out Options

You can opt out of marketing communications or promotional messages at any time. We respect your preferences.

1 Introduction

Welcome to pixel0.net. This Privacy Policy explains what information is collected when you use the pixel0 platform, how that information is used, and the steps we take to keep your data safe.

We understand you may have concerns about sharing personal information online. pixel0 is committed to making sure you feel completely safe on our platform. That's why this policy has been written in plain, straightforward language — free of complex legal jargon.

In brief: Your information is used solely to provide you with a better experience. We never sell your data or share it with third parties without your permission.

By creating an account or using pixel0, you are considered to have accepted the terms of this Privacy Policy. If you have any questions about this policy, please contact us at support@pixel0.net.

2 What Data We Collect

Pixel0 only collects data that is necessary to operate the platform and provide you with our services. A detailed list of the data collected is provided below:

Personal Identification Information

  • Full name and date of birth.
  • Mobile number and email address.
  • National ID or passport number (for age verification).
  • Bangladesh address (optional).

Financial Information

  • Mobile banking number (bKash/Nagad/Rocket).
  • Transaction history and amounts.
  • Deposit and withdrawal records.

Operational Information

  • Betting history and preferred games.
  • Login time, device type, and operating system.
  • IP address and approximate geographic location.
  • Time spent on the platform and which pages you visited.
Data Type Reason for Collection Mandatory?
Name & Mobile Number Account Verification Yes
Date of Birth Age Verification (18+) Yes
NID/Passport Identity Verification (KYC) On Large Withdrawals
Mobile Banking Number Payment Processing Yes
IP Address Security & Fraud Prevention Automatic
Cookie Information Service Improvement Optional

3 How We Collect Data

Pixel0 collects data through several methods. Each is described in detail below:

  • Direct Registration: Information you provide when opening an account.
  • Platform Usage: Data automatically recorded when you place bets or make deposits and withdrawals.
  • Cookies & Tracking: Information collected via cookies during website browsing.
  • Support Contact: Information provided when contacting us via live chat or email.
  • Third-Party Verification: Data obtained from trusted verification services for identity verification purposes.

Note: pixel0 will never ask for your password or full payment details over the phone or through a third party. Any such request should be treated as fraudulent.

4 Purpose of Data Use

Your data is collected for specific purposes. pixel0 never uses information beyond what is necessary. The primary purposes are outlined below:

  • Creating, verifying, and managing accounts.
  • Processing deposits, withdrawals, and other financial transactions.
  • Preventing fraud, money laundering, and unauthorized access.
  • Ensuring age verification (compliance with the 18+ rule).
  • Providing game recommendations and personalized offers based on your preferences.
  • Analysing and improving platform performance.
  • Providing customer support and resolving complaints.
  • Meeting the requirements of legal and regulatory authorities.
  • Notifying you about promotional offers and bonuses (with your consent).

Responsible Gaming: pixel0 analyzes your gaming patterns to automatically detect signs of excessive betting and provides support when needed. This is done entirely for your protection.

5 Data Sharing Policy

Pixel0 does not sell your personal data to third parties. However, limited information may be shared in specific circumstances:

  • Payment Processors: Information required to process transactions via bKash, Nagad, or Rocket.
  • Identity Verification Services: Trusted partners for the KYC process.
  • Legal Authorities: By court order or lawful demand from a government authority.
  • Technology Services: Server hosting or analytics providers — strictly on a need-to-know basis.

A confidentiality agreement is required before any data is shared with third parties. No partner may use your information for their own purposes.

No data is shared for advertising purposes. pixel0 does not share your information with any advertising networks or data brokers.

6 Data Retention Period

How long your data is retained depends on the type of information and applicable legal requirements:

  • All data is retained for as long as your account remains active.
  • Financial transaction records are retained for 5 years after account closure (for legal reasons).
  • Identity verification documents may be retained for up to 3 years after account closure.
  • Cookie and browsing data are not retained for more than 90 days.
  • Customer support conversations are retained for up to 1 year.

Once the designated retention period expires, your data is securely deleted or anonymized.

7 Cookie Policy

The pixel0 website uses cookies to improve the quality of our services. Cookies are small data files stored in your browser.

Cookies We Use

  • Essential Cookies: Required for login sessions and security — these cannot be disabled.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand page visits and usage patterns.
  • Preference Cookies: To save your favourite games and interface preferences.

You can disable cookies at any time from your browser settings. However, doing so may limit certain features of the platform.

Cookie Control: Most modern browsers offer options to manage cookies. You can set your preferences in the settings of Chrome, Firefox, or Safari.

8 Your Rights

Pixel0 respects your rights regarding your personal data. You have the following rights:

  • Right to Access: You may request to know what information pixel0 holds about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request that your data be deleted under certain circumstances.
  • Right to Restrict Processing: Request to restrict the use of your data for specific purposes.
  • Right to Opt-Out: Option to opt out of marketing communications.
  • Right to Data Portability: A request to receive a copy of your data.

To exercise these rights, email us at support@pixel0.net. We aim to respond within 48 hours. Some requests may require identity verification before they are fulfilled.

Please note: Some data may not be deletable due to legal obligations. In such cases, you will be informed of the reason.

9 Security Measures

Pixel0 employs multiple layers of security to protect your data:

  • 256-bit SSL encryption is applied to all data transfers.
  • Passwords are never stored in plain text — only encrypted hashes are retained.
  • Automatic account lock on suspicious login attempts.
  • Two-factor authentication (2FA) is available.
  • Regular security audits and penetration testing are conducted.
  • Server access is restricted to a limited number of authorized personnel.

That said, no system on the internet is 100% secure. You should also stay vigilant — use a strong password and never share your login credentials with anyone.

10 Minor Protection

Pixel0 strictly prohibits anyone under 18 from accessing the platform. Collecting or using data from minors is against our policy.

  • Age verification is mandatory at the time of registration.
  • Accounts are suspended immediately if the user is suspected to be a minor.
  • Parents can notify us if they suspect their child may have an account.

A note to parents — please enable parental controls on your devices and monitor your children's online activity.

11 Policy Updates

Pixel0 reserves the right to update this Privacy Policy as needed. Any changes will be published on this page with a revised date.

For significant changes, you will be notified in advance via your registered mobile number or email. Please visit this page regularly to stay up to date with our latest policy.

Last Updated: This Privacy Policy was last updated in January 2026 and is effective from 1 January 2026.

12 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

  • Email: support@pixel0.net
  • Live Chat: Help Centre Chat with us directly.
  • Operating hours: 7 days a week, 24 hours a day.

For any data-related requests, please use "Privacy Request" as the email subject. After verifying your identity, we will respond within 48 hours.

Your trust is our strength. Privacy is pixel0's highest priority. We are committed to keeping your data fully safe and secure.

Play safe, bet with confidence!

Join pixel0's secure platform and enjoy betting with complete peace of mind.

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